Frequently Asked Questions

What payment methods do you accept?

[TO CONFIRM — payment methods enabled for the US store]

How long will my order take to arrive?

[TO CONFIRM — delivery times from Chicago]

How does the warranty work?

All our pieces carry a 2-year warranty against color change. The warranty does not cover breakage.

What is 18K gold filled?

A thick layer of 18-karat gold is bonded to a resistant metal base under high pressure and heat. It keeps its shine and color far longer than plating, is hypoallergenic and is gentle on sensitive skin.

How do I care for my jewelry?

Avoid contact with perfume, chlorine and cleaning products. Clean it occasionally with a soft, dry cloth and store it in a dry place.